Bishops Waltham Pharmacy
Industry
Retail Health
Timeline
2024
Services
- Mobile App
- Brand Refresh
- Service Design
Bishops Waltham Pharmacy
01 — Overview
A community-focused independent pharmacy offering specialized clinical services and modern digital prescription management.
02 — The Challenge
Modernizing a beloved local institution without losing its warm, community-first heritage and trust.
03 — The Solution
We refreshed their identity with clean, modern greens and built a user-friendly app for elderly patients to easily manage refills.
04 — The Impact
"Increased digital prescription requests by 80%, significantly reducing phone volume and wait times in-store."
Digital Requests+80%
Call Volume-45%
Store Wait Time-12m